Frequently Asked Questions (FAQs)

Here, you can get some quick answers to some of our most common questions our customers regularly ask. If you’ve got any queries which aren’t covered by the entries below, or you need some further information about a specific topic, feel free to get in touch with our customer service team on 01254 686 500.

  • How do I place my order?
  • How do I order personalised items online?
  • How do I pay for my order online?
  • How do I open an account with EPSL Educational Printing?
  • Do you have a catalogue?
  • When can I expect my goods to arrive once I've placed my order?
  • How will I know if an item is out of stock?
  • What are your delivery terms?
  • What happens if I want to cancel my order?
  • What if I'm not happy with my goods?
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